The mystery I’ve been dealing with for the past week regards Wattpad’s “What’s New” feed. In this grand experiment to see if Wattpad’s style of publishing serial installments will help me make each chapter more engaging, a key component is reader engagement. On the Wattpad platform, I’m engaging with readers: commenting on other author’s stories and being active in the “Clubs” among other things. A major stumbling block to this effort is that my submissions are not appearing on the “What’s New” feed where readers go the find new authors.
When I first contacted Wattpad about the issue, they replied the following day saying that new stories and new sections of existing stories only show up under “What’s New.” Huh? I guess I wasn’t clear about my issue. The tech added that they’d manually reindexed, “which might help push it onto the new list.”
I submitted a couple more installments of The Jaguar Key and carefully tracked the feed to make sure that I wasn’t overlooking anything. A lot of stories are posted each day. It is possible that I overlooked mine as I scrolled through the lists. But even with careful tracking, the new chapters didn’t appear on the feed.
I contacted Wattpad again. This is the answer I received (two days later and signed by the same tech):
The Wattpad Team (Wattpad Help)
Feb 18, 10:17
My apologies, but due to the high volume of stories being uploaded not all stories may be displayed on our lists.
– Laith K
The Wattpad Team
Your Wattpad Support Team
Sounds like a brush off, doesn’t it? So far I’m underwhelmed with the Wattpad experience. I’m not giving up yet–I’ll post the next installment on Thursday. Thanks for reading!